Privacy Policy
Last Updated: August 2026
Introduction
Ceramika Mazury respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you visit our website or engage with our services.
Information We Collect
Information You Provide
When you contact us or submit an inquiry form, we collect:
- Name
- Email address
- Message content and service selection
- Any additional information you choose to provide
Automatically Collected Information
When you visit our website, we may automatically collect:
- Browser type and version
- Operating system
- Pages visited and time spent on pages
- Referring website addresses
- IP address (anonymized)
How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and requests
- Process and fulfill orders
- Communicate about our products and services
- Improve our website and customer experience
- Comply with legal obligations
Legal Basis for Processing
We process your personal data based on:
- Consent: When you provide information through our contact forms
- Contract Performance: When processing orders and fulfilling services
- Legitimate Interests: For improving our services and website functionality
- Legal Obligation: When required by law
Data Retention
We retain your personal data only as long as necessary for the purposes outlined in this policy or as required by law. Specifically:
- Inquiry data: 2 years from last contact
- Order and customer data: 7 years for tax and accounting purposes
- Website analytics data: 14 months
Data Sharing and Disclosure
We do not sell or rent your personal information to third parties. We may share your data with:
- Service providers who assist with website hosting and email services
- Shipping companies when fulfilling orders
- Legal authorities when required by law
Your Rights
Under applicable data protection laws, including GDPR, you have the right to:
- Access your personal data
- Rectify inaccurate data
- Request erasure of your data
- Object to processing
- Request restriction of processing
- Data portability
- Withdraw consent at any time
To exercise these rights, contact us at [email protected]
Cookies
We use cookies to enhance your browsing experience. For detailed information about our cookie usage, please see our Cookies Policy.
Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.
Children's Privacy
Our website is not directed to children under 16 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
Changes to This Policy
We may update this privacy policy periodically. Changes will be posted on this page with an updated revision date. Continued use of our website after changes constitutes acceptance of the updated policy.
Contact Information
For questions about this privacy policy or our data practices, contact us at:
Ceramika Mazury
ul. Leśna 47
11-500 Giżycko
Poland
Email: [email protected]